Nepean Health – Patient Info
Nepean Health Care is a modern general practice with a strong focus on patient centred health care.
Nepean Health Care combines 3 practices that have provided expert medical care for over 40 years to the local community. Now in a new facility, we will provide an improved level of care and attention to patients with combined expertise across many health care areas.
The doctors provide a comprehensive range of family medical services and have varied special interests including women’s health, men’s health, paediatrics, skin cancer, mental health, sports medicine, travel vaccines, childhood vaccines and management of chronic diseases. Patient health records are computerised to ensure accuracy and privacy.
Our new address is: 1104 Nepean Hwy Highett
We are an AGPAL accredited practice.
Car parking is available under our building or on the service road of Nepean Hwy.
We have easy disabled access and a lift assisting access for all.
The doctors at Nepean Health Care have been part of Cheltenham and surrounding suburbs for many years and have grown with the community. Times have changed and general practice now employs new technology and the incorporation of added services, including nurses, psychologists, physiotherapists, and podiatrists. The joining of 3 long standing practices, Moorabbin Clinic, Nepean Family Medical Centre and Highett Medical Clinic allows us to provide easier access in new, spacious modern facilities.
At Nepean Health Care we aim to build on the current level of high quality, caring, evidence based medicine. We will continue to grow with the community and provide for the changing health demands of the future. We will continue to maintain the highest standard of care by continually advancing our knowledge and expertise with regular professional development. This will enable us to optimise patient care. We will never lose sight of the importance of the supportive relationship needed between patient and GP.
- Standard consultation $75; Pensioners $50; Medicare Rebate $37.60
- Long consultation $120; Pensioners $85; Medicare Rebate $72.8
- Prolonged consultation $165; Pensioners $128; Medicare Rebate $107.1
- Changes to these fees are at the Doctor’s discretion
Procedural fees may vary depending on the time and complexity of the procedure. A Medicare rebate applies for most procedures.
Our fee structure is in line with that recommended by the Australian Medical Association. We request that you pay your account at the time of consultation. A $5.00 account fee is charged for accounts not paid on the day. We accept cash, cheques, credit cards and EFTPOS. Should you have any difficulty paying your accounts, please discuss this with your Doctor.
At Nepean Health Care we use an appointment system and patients should telephone ahead or book online to make an appointment. A few times are kept free to allow urgent patients to be seen on the day. Appointments help to keep waiting times to a minimum. However, should some patients require extra or urgent attention there may be some unexpected delays. If you anticipate that you will require extra time, please inform the receptionist, e.g.
- insurance/pre-employment medicals
- minor surgical procedures
- hearing tests
- more than one patient to be seen
- allergy testing
- general health check-ups
- several problems to discuss
- women’s health checks
If you are unable to keep an appointment, please notify us as soon as possible.
Your medical record is a confidential document. It is the policy of this practice to ensure that your health information is only available to authorised members of staff and ancillary medical personnel.
Disabled access via the lift.
Underground parking is available as well as parking in the service lane.
A well equipped treatment room is used for emergency treatments, minor surgical procedures etc.
An autoclave is used to sterilise all instruments used in the surgery.
Liquid Nitrogen is used for treatment of warts and sunspots.
Electrocardiogram (ECG) is available at the surgery.
Nepean Health Care has a NO SMOKING policy.