Kincraig Medical Clinic – Patient Info

Fees Policy
Kincraig Medical Clinic is a private billing practice. Our fees are set in line with the recommendations of the Australian Medical Association. There may be a difference between the amount charged for your consultation and the amount refunded by Medicare. This is known as a gap. We ask that payment for your consultation be settled at the time of your visit.

EXAMPLE OF GAP PAYABLE BY YOU:
Level B Consultation (Standard) $78.20
Item 23 MBS Rebate $38.75
Gap Payable $39.45

After Hours and Emergency Treatment
Outpatient and Emergency care at Naracoorte Health Service is provided by Private General Practitioners, rather than by salaried hospital staff.

You will therefore receive an account for your treatment from the Kincraig Medical Clinic.

Kincraig Medical Clinic is a private billing practice. Our fees are set in line with the recommendations of the Australian Medical Association.

There may be a difference between the amount charged for your consultation and the amount refunded by Medicare. This is known as a gap. ON MOST OCCASIONS, THE GAP WILL BE PAID BY YOU.

Examples of current gaps:
Level B Consultation [Standard] at Outpatients [MBS Item 5020] $88.00
Emergency After Hours Attendance [MBS Item 597] $88.00

Related services such as suturing of wounds, X-rays etc may also require a GAP payment. Please feel free to discuss the fee with the Doctor at the time of your consultation.

Discounts apply to Health Care Card holders and Pension Card holders. To qualify for these discounts we ask that you present your card and pay the gap at the time of your consultation. Please inform your Doctor or preferably Kincraig Medical Clinic Accounts Staff of the details of your Card status.

Appointments
Consultation is by appointment only. Urgent cases will be seen on the day.

Should you need a follow up appointment please make it at the time of our appointment. This will avoid disappointment when unable to see the Doctor of your choice.

Booking a long appointment

If you want an insurance medicare, heavy vehicle medical, review of complex health problems, counselling for emotional difficulties, or a second opnion about someone elses management you will need to make sure you book a longer appointment. This may mean a longer wait but your problem will get the attention it deserves. Please bring with you relevant letters and test results from other Doctors.

If more than one person from your family wishes to see the doctor at the same time, please ensure a separate appointment is made for each family member

Antenatal appointments

Congratulations! Your having a baby. KMC offer antenatal care, between Dr Rymill, Dr Cohen, Dr Taylor and Dr Garner. Our reception staff will book your appointments for the full 9 months. Starting with monthly appointments then fortnightly and weekly. You will receive a antenatal pack with all the information you need for you pregnancy. Including information about booking in clinics at Naracoorte Health Service and antenatal classes.

Pre Anaesthetic Check appointments

If you are having a operation in Naracoorte, you will be contacted by the Naracoorte Health Service if you require a pre anaesthetic check prior to surgery.

Repeat Prescriptions

In the interests in better health outcomes and as it is considered medico legally unwise, the Doctors will not write a repeat prescription without seeing the patient.

Home Visits

If you require a home visit, the receptionist will take the details and the Doctor will contact you and discuss a mutually convenient time. Higher fees do apply for home visits.

Telephone calls

The clinic nurse is available to give advice over the phone, however if for some reason they are unavailable or you want some advice after hours we encourage you to contact the Health Advice line on 1800 022 222 this is a 24 hour service.

Your Doctor can be contacted by telephone during normal working hours. When you doctor is with a patient, messages will be taken or return call invited or made. Your call will always be put through to a nurse if its an emergency.

Cancellations

We do appreciate at least 24 hours notice of cancellations so we can accommodate other patients who may requite an appointment. If no notice of cancellation is given, in some cases the doctor may charge a non attendance fee particularly if a double appointment was booked or at peak times such as after a long weekend, Easter or between 4.00pm and 6.00pm weekdays.

Special Practice notes

Despite our best intentions, we sometime run late! This is because someone needed unexpected urgent attention Be assured when it comes to your appointment the doctor will not rush to catch up and will give you your full allocated time. If you are on a time schedule you are more than welcome to contact the clinics and check if the doctor is running on time.

Privacy

Your medical and accounting record is confidential. It is the policy of this clinic to maintain security of this information. This information is only available to authorised staff members.