The Entrance Medical Centre – Patient Info
Appointments and fees
The Entrance Medical Centre is a mixed billing practice.
Our normal consultation times are 15 minutes.
Longer consultation times are available for complex health problems or counselling for emotional difficulties. Please inform the receptionist if you require extra time.
Every effort will be made to accommodate your preferred time and doctor.
Monday 8:00am – 6:00pm
Tuesday 8:00am – 6:00pm
Wednesday 8:00am – 6:00pm
Thursday 8:00am – 6:00pm
Friday 8:00am – 6:00pm
Saturday 8:30am – 12 noon
Sunday – Closed
The Entrance Medical Centre privately bills for Private patient consultations and Workers Compensation, Third Party and Commercial Drivers Medicals.
Most medico-legal fees such as medical reports, pre-employment medicals & driving medicals will attract GST.
$70.00 for a standard 15 minute consultation (Medicare rebate of $37.05)
Longer appointments are $110.00 (Medicare rebate fee of $71.70)
Payment at time of consultation is required.
Please ask our staff for a list of all fees.
Overseas patients will be privately billed and will need to claim through their travel insurance.
Newborn babies that have not yet been registered with Medicare number will need to pay the full private consultation amount – But don’t worry, you can claim back from Medicare upon registration.
Our policy on cancellation
Please allow 24 hours’ notice if you need to cancel an appointment, so that we can accommodate other patients.
You are eligible for “Bulk Billing” if you currently hold a valid:
- Pension Card
- Health Care Card
- Seniors Health Card
Cards are required to be shown on each visit.
All children with a current Medicare Card under the age of 16 years of age are eligible to be bulk billed.
Overseas patients will need to pay for their consultation on the day of their visit.
Patients without concession cards
Patients without concession cards will be billed a private fee with a claimable rebate from Medicare.
Doctors do home visits to our regular patients whose condition prevents them from attending the surgery.
Doctors in our practice can be contacted during normal business hours. Please leave a message with our reception staff for your doctor.
Results, referrals and prescriptions
Our doctors prefer to see all our patients – Please book an appointment when:
- Your prescriptions and annual referrals are due for renewal
- If your prescription runs out please inform our receptionists, we’ll accommodate you with the next appointment available
- All our doctors have access to your file, so if your doctor isn’t available another of our team’s doctors will be able to renew your prescription
- Following up test results tests with your doctor – Please make an appointment on the day of your consultation unless advised by your doctor
- If your results are urgent, you will be contacted by the practice.
If you are unable to collect your prescriptions please provide a signed consent form to keep on your file so a friend or relative can collect them.
We welcome new and overseas patients.
What do you need to bring to your first appointment?
New patients please fill out a New Patient Form – You can download a printable version of it it below:
DOWNLOAD NEW PATIENT FORM PDF (140kb) or If you don’t have a printer we have copies available at reception.Please bring along Photo Identification – Drivers Licence and Current Medicare Card if you have them.
Fees are payable at the time of consultation, by cash, cheque, and EFTPOS, MasterCard or Visa.
You can claim your Medicare rebates online
You can claim your Medicare rebates via electronic claiming after your doctor’s appointment at our offices and it will go straight into your bank account.
To submit a Medicare claim online, you must be registered, have your Medicare card and your doctor’s account – Find out more here or ask one of our friendly reception team for more information.
How we use your personal information in relation to your medical treatment
At the Entrance Medical Centre we work hard to ensure we keep your personal details private in line with The Australian Privacy Principles (APPs), which are contained in schedule 1 of the Privacy Act 1988. These principles amongst other items govern how we must handle, use and manage your personal information.